Privacy Policy

1. Introduction

Welcome to The Fresh Rinse Coin Laundry LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We are committed to protecting your privacy and ensuring you have a positive experience on our App. This policy complies with the Google Play Store requirements and applicable privacy laws.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Delivery address and location information
• Payment information (processed securely through third-party payment processors)
• Service preferences and order history
• Communication preferences
• Customer support inquiries and feedback

2.2 Automatically Collected Information

When you use our App, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• App usage data (features accessed, time spent, pages viewed)
• Location information (if you grant location permissions for delivery services)
• Log data (IP address, access times, dates, and pages viewed)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our laundry services
• Process and fulfill your service requests and orders
• Schedule pickup and delivery services
• Send you service-related communications, including confirmations and updates
• Respond to your inquiries, comments, and requests
• Personalize your experience and provide customer support
• Send promotional communications (with your consent, where required)
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing services
• Delivery and logistics partners
• Analytics and data analysis services
• Cloud storage and hosting services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Location Permissions: Manage location permissions through your device settings

To exercise these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: